This site will allow any mandated reporter who has already made a verbal report
to the Child Protection Hotline to complete a Suspected Child Abuse Form (SS 8572).
If you have not called the Hotline, please do so before attempting to complete
this online report. You can reach the Hotline by calling (800)540-4000.
Yes. Per penal code 11166, a mandated reporter shall prepare and send, fax, or electronically
transmit a written follow-up report within 36 hours of receiving the information concerning
the incident. The mandated reporter may include with the report any non-privileged documentary
evidence the mandated reporter possesses relating to the incident.
In accordance with the Child Abuse and Neglect Reporting Act (CANRA), penal code 11166,
except as provided in subdivision (d), and in Section 11166.05, a mandated reporter
shall make a report to an agency specified in Section 11165.9 whenever the mandated reporter,
in his or her professional capacity or within the scope of his or her employment,
has knowledge of or observes a child whom the mandated reporter knows or reasonably suspects
has been the victim of child abuse or neglect. The mandated reporter shall make an initial report
by telephone to the agency immediately or as soon as is practicably possible, and shall prepare
and send, fax, or electronically transmit a written follow-up report within 36 hours of receiving
the information concerning the incident.
LA County employees do not need to register and may use their E-numbers and Internet passwords to log in.
Non-LA county employees may register for an account by clicking on the "New Non-LA county employee registration"
link at the bottom of the login page and completing the online registration form.
Although you are not required to register to file a SS 8572 report online, having an account allows
you to save in-progress/ unfinished reports and have easier access to previously filed reports.
If you have registered for CARES, you do not need to register again and may use the same email address and
password to access this site.
To retrieve a forgotten password, you may click on the “Forgot Password?” link on the Login page.
Enter your email address on the Forgot Password page and click on Reset Password.
The system will then send you an email with the subject titled "Password Reset Request".
Once you click on the link in the email you will be required to answer three security questions.
If the questions are answered correctly the system will prompt you to enter a new password.
Click on submit to complete the password recovery process.
Please note there is an expiration time of 60 minutes for you to complete
this process; otherwise you will be required to start the password reset again.
You must do the following before attempting to use this site:
Make a verbal report to the Child Protection Hotline at 1 (800) 540-4000
Obtain the referral number (19-digits) or reference number of the verbal report from the Hotline staff
This site will only allow you to complete a follow-up Suspected Child Abuse Report if you have made
a verbal report to the Child Protection Hotline and were provided with a referral number or
reference number. If you have not called the Hotline, please do so before attempting to complete
this online report. You can reach the Hotline by calling 1-800-540-4000.
A mandated reporter must make an initial report by telephone immediately or as soon as is practicably possible, and then prepare and send, fax, or electronically transmit a written follow-up report within 36 hours of receiving the information concerning the incident.
Yes. Prior to your submission of a completed follow-up Suspected Child Abuse Report, you will be able to print a copy of your report. By registering an account, you will also be able to access previously submitted follow-up reports.
If you have made your verbal report to the Child Protection Hotline and complete your follow-up report online, it is not necessary for you to mail or fax your follow-up report to the Child Protection Hotline as your report is automatically received upon submission of your report.
After completing your follow-up Suspected Child Abuse Report, you will be provided a tracking number to reference your completed report. Your completed report will be retrieved by Child Protection Hotline staff and will be routed appropriately.